D365 Customer Engagement (CRM)
Key Capabilities

Sales Automation
Track leads, close deals faster, and nurture customer relationships with intelligent sales tools and workflows.

Customer Service
Deliver seamless support experiences across channels with AI-powered case management and knowledge bases.

Marketing Automation
Launch targeted campaigns, analyze engagement, and generate leads with built-in marketing tools.

Why Choose D365 CRM?

360Β° Customer Insights
Unify customer data from all touchpoints to get a comprehensive view and make data-driven decisions.

Flexible & Customizable
Adapt modules, automate workflows, and extend CRM functionality to meet your unique business needs.

Seamless Integration
Integrates natively with Outlook, Teams, Power Platform, and third-party apps for end-to-end engagement.
Enhance Customer Relationships
Ready to transform your customer engagement strategy? Letβs help you build a smarter, more connected CRM experience with Microsoft Dynamics 365.
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